The Insourcing Readiness Check
Ten questions, about two minutes. Answer for one process you are considering bringing in-house. Your score and next moves update as you go. It runs entirely in your browser — nothing is sent or stored.
Process · Evidence · Contracts · Intelligence · People
ProcessWe can name the first outsourced or fragmented process we would bring in-house.
ProcessThat process has a clear internal owner who wants it.
ProcessWe know its volumes, handoffs and most common exceptions.
EvidenceEvery automated action in that process can be attributed to a person or a named agent.
EvidenceWe could show an auditor a complete trail from request to outcome.
ContractsWe know the renewal date and notice period of the contract that covers it.
ContractsWe know whether we own the workflows, prompts and data built under that contract.
IntelligenceOur key records, policies and decisions are accessible to systems we control.
PeopleWe have a plan for the roles of the people who do this work today.
PeopleLeadership has agreed insourcing is an operating-model decision, not just an IT project.
Answer the questions
Your result updates as you answer.
A conversation starter, not an assessment. Want to compare notes with peers at the same stage? Request a Roundtable seat.
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