The Insourcing Era
Written by the people who did the work. Long-form essays, practical blueprints and unattributed notes from closed rooms. Free to read.
Bring the Work Home
For three decades, enterprises scaled by sending work out. Agentic AI changes where the advantage lives — and leaves leadership teams with four decisions to make in the next four quarters.
Evidence Before Autonomy
A practical ladder for granting AI agents more authority without losing the audit trail — and the evidence each rung should require.
What Your Outsourcing Contract Doesn’t Know About Agents
FTE pricing, productivity clauses, knowledge transfer and who owns the workflows. Seven questions to ask before your next renewal.
Coming in Issue 01
Get notified ›- Operating ModelThe Agent Is Not the Org Chart· Coming in Issue 01
- IntelligenceContext Is the New Moat· Coming in Issue 01
- The BlueprintThe First Ninety Days of an Insourcing Program· Coming in Issue 01
- PeopleFrom Operator to Orchestrator· Coming in Issue 01
- ControlEvery Agent Needs an Owner· Coming in Issue 01
- Council RoomNotes From the First Roundtable· Coming in Issue 01
Every issue · Five departments
First-person accounts from leaders mid-program: what shipped, what broke, what it cost.
Reference architectures, playbooks and checklists to take into Monday’s meeting.
The economics, unattributed notes from closed Roundtables, and profiles of the teams doing the work.
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The Dispatch
Field notes from leaders insourcing work with agentic AI — what shipped, what broke, what it cost. Every other week. Free.
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